Privacy Policy

Effective Date: August 3, 2026

New Hampshire Arsenal ("New Hampshire Arsenal," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, or otherwise interacting with us.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide, including:

Name
Billing and shipping address
Email address
Telephone number
Payment information
Order history
Account credentials
Communications you send to us
Any other information you choose to provide

We also automatically collect certain technical information when you use our website, including:

IP address
Browser type
Device information
Operating system
Pages viewed
Referring website
Date and time of access
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Verify customer identity when appropriate
Process payments
Ship products
Communicate regarding orders and customer service requests
Respond to warranty and return requests
Improve our website and customer experience
Detect fraud and protect the security of our business
Comply with applicable laws and regulations
Send promotional communications if you have elected to receive them

Sharing Your Information

We do not sell your personal information.

We may share your information only as necessary to operate our business, including with:

Payment processors
Shipping carriers
Website hosting and technology providers
Customer service providers
Professional advisors such as attorneys or accountants
Government agencies when required by law

FFL Transfers

Federal law requires that firearms and certain regulated items be shipped to a licensed Federal Firearms Licensee (FFL).

When fulfilling an order requiring an FFL transfer, we will provide the receiving FFL with information necessary to complete the transfer, which may include your name, contact information, order information, and shipping details.

Legal Compliance

We may disclose customer information when required by applicable law, subpoena, court order, warrant, or other lawful governmental request.

This includes furnishing records or information to the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) or other governmental authorities when legally required.

Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

Most web browsers allow you to control or disable cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.

Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to:

Complete transactions
Provide customer service
Maintain business records
Comply with legal and regulatory obligations
Resolve disputes
Enforce our agreements

Certain records relating to firearm transactions may be retained as required by applicable federal or state law.

Your Choices

You may:

Update or correct your account information.
Opt out of marketing emails by using the unsubscribe link contained in those emails.
Contact us to request access to, correction of, or deletion of personal information where permitted by law.

Please note that we may be legally required to retain certain information even if you request its deletion.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date. Continued use of our website after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

New Hampshire Arsenal

Email: shop@nharsenal.com